Patient Information | Smiles Dental Spa - Dentist Tracy, CA 95376 | (209) 585-1475

Patient Information

Your first visit to Smiles Dental Spa, Family and Cosmetic Dentistry establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor. To understand what to expect for your first visit to our practice, please read through this page. If you wish, You can even save some time at your first visit by printing out and completing the patient forms in advance of your appointment.

Mission Statement

We will work with you to provide you and your family excellent dental care in a caring and comfortable environment

To fulfill this mission, we are committed to:

  • Listening to those we are privileged to serve.
  • Providing technology and care for early detection and prevention of dental issues.
  • Ensure that all our patients are satisfied with the treatment.
  • Request An Appointment

    New Patients

    It is easy to make an appointment for your initial examination and dental treatments. Call 209-585-1475 to speak with a team member and you can download the New Patient Form by clicking below.

    What To Expect

    Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page and familiarize yourself with the doctors. We look forward to your first visit.


    We know you have many choices when choosing a Dentist in Tracy, CA so we have made requesting an appointment a simple process via our Web site. If, for any reason you cannot keep a scheduled appointment, or will be delayed, please call us at 209-585-1475 as soon as possible.

    Technology & Equipment

    We use the latest technologies like Digital x- rays and intra oral cameras for early detection and prevention of dental problems. We are a paper-less office with digital automation to make it easier for you.

    Our focus on you does not stop with the dental equipment. Our goal is to make your visit as comfortable and convenient for you as possible. If you reach early, you can check your email or the latest sports scores on the computer in the waiting room. You can relax watching your favorite programs or the latest movies on the TV attached to the chair, even when the doctor is taking care of your dental needs. We have a separate kids room where the kids can sit and read, watch TV or play video games!

    Affordable Dental Care

    We understand that affordability is an important consideration in getting the dental treatment you need. In addition to keeping our fees very affordable, we provide many options for payments to make it easier for you

    Insurance and Billing

    We accept most PPO insurance plans, and will be will be happy to file your insurance claims for you. We accept cash and all major credit cards. We also offer flexible, interest-free payment plans. Please see our Financial Coordinator for details.

    If you are enrolled in a dental insurance plan, we will gladly do a complimentary insurance benefits assessments and answer any questions you may have regarding benefits and co-payments. We’ll help you understand and maximize the benefits your insurance provides. For more information, or to ask specific questions, please call us at (209) 585-1475

    Payment Methods – Check or Cash Accepted

    To make a payment please follow this link.

    Online Payment

    Welcome to
    Smiles Dental Spa

    Making An Appointment

    Making an Appointment

    It is easy to make an appointment for your initial examination and dental treatments with Smiles Dental Spa. Simply call 209-585-1475 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.

    Your Visit to Smiles Dental Spa

    What to Expect

    Walk into our lobby where you will be greeted by our friendly team. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.

    Initial Examination

    Initial Examination

    Your initial dental exam will take around one hour. The experienced team at Smiles Dental Spa will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. We will demonstrate how to properly care for your teeth and make additional suggestions as needed. Our dental hygienist will clean your teeth then Dr. Zhao will complete your examination and make recommendations for proposed dental treatments.

    Pain Concerns

    Pain Concerns

    We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Zhao will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.

    Dental Insurance

    Dental Insurance

    We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 209-585-1475 to see if we are currently working with your insurance provider.

    Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.

    Financial Policy

    Financial Policy

    Smiles Dental Spa provides high quality dental care to families throughout the Tracy area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Smiles Dental Spa is the solution to all of your oral health needs.